Training Charter - What you can expect from us

• acknowledge that you have a place on the Module
• provide you with the final arrangements at least 10 days in advance of the Module being delivered
• provide imaginative and interesting training
• explain the Association's policies in a simple way
• provide up to date and correct information
• concentrate on 'real world' issues
• endeavour to meet your learning needs
• offer good quality training
• provide flexibility of provision
• offer the unexpected
• give you ideas that you can use
• avoid repetition of other courses
• deal with everyone as an adult
• maintain confidentiality
• ensure that your Local Training Manager is kept updated
• act upon your evaluations
• provide an opportunity for fun